Co-ops and condos in Brooklyn
We clean apartments in buildings with a front desk. The desk gets our names the day before, your managing agent gets a certificate of insurance, and the service elevator is booked before we arrive.
Building-ready
Every co-op and condo has its own rules. We ask for them once, keep them on your building file, and follow them on every visit.
| What your building usually asks | What we do | |
|---|---|---|
| Insurance | What your building usually asksA certificate of insurance before any contractor enters | What we doA certificate with limits in numbers, naming your managing agent and the building |
| Front desk | What your building usually asksEvery visitor signed in and checked at the desk | What we doNames and arrival time sent the day before; photo ID in hand |
| Service elevator | What your building usually asksA reserved window, with floors and walls protected | What we doWe book the window you choose and lay pads before the carts go in |
| Hours | What your building usually asksWeekdays only in many buildings, often 9 to 5 | What we doVisits start and end inside the contractor hours your building sets |
| Keys | What your building usually asksUnit keys held at the desk or by the super | What we doYour key stays with you or the desk; we never copy or label it |
| Trash | What your building usually asksNothing left in the corridor or the lobby | What we doBags go where your building says, never into the hall |
What we clean
Weekly, every two weeks or monthly, by the same two people on a fixed weekday.
See recurring cleaning
Radiators, grout, inside the oven and fridge, planned around your building hours.
See deep clean
An empty-unit clean timed to the move, with the elevator booked for both.
See move-in and move-out
A unit clean between residents for managers and boards, reported the same day.
See unit cleansThe doorman protocol
This is the same on every visit, so the desk never has to ask who is coming.
We text and email the desk and the super: two names, the arrival time and the unit.
Both cleaners arrive together, sign the visitor log and show photo ID. The desk calls up or lets us in as you instructed.
Carts ride the service elevator in the window we booked. Pads go down first.
Two cleaners work through the written checklist, room by room, in about the hours quoted.
We sign out, return any key to the desk and text you a one-line note on how the visit went.
Elevator booking
Most buildings take elevator reservations only from the resident or the managing agent. We ask how yours does it, send the request in that form, and confirm the window back to you.
A form, the desk or the super: we use whichever your building uses.
Booked for the visit, not for the day.
Carts and equipment never ride the passenger elevator.
If a move has the elevator, the desk tells us and we pick the next window with you.
The certificate
A board or managing agent can ask for a certificate of insurance before we start. We send one by email, with your building named as certificate holder.
Plans
Every plan includes the desk list, the elevator booking and the same two cleaners. Pick how often; the rate comes down the more often we come.
One visit a month, for a small apartment kept tidy in between.
Skip or move a visit by text at least 48 hours ahead and there is no charge; closer than that we may charge half the visit. No contract, no sign-up fee.
The common choice: two visits a month on a fixed weekday and elevator window.
Skip or move a visit by text at least 48 hours ahead and there is no charge; closer than that we may charge half the visit. No contract, no sign-up fee.
A visit every week, for households with children, pets or a home office.
Skip or move a visit by text at least 48 hours ahead and there is no charge; closer than that we may charge half the visit. No contract, no sign-up fee.
The price depends on the apartment's size, its condition and how often we come. A standard visit is set for a one-bedroom up to 750 sq ft with one bathroom; larger or heavily used apartments are quoted in writing after a short call or a few photos. The rate comes down the more often we come.
Who comes
Names the doorman will hear, in the order you will hear them.
Writes every building file and takes the first call from a board or a managing agent.
Crew lead
Leads the recurring crews and signs in at the desk. Speaks English and Haitian Creole.
Move-in and move-out lead
Plans the empty-unit cleans around the move and the service elevator.
Front-desk coordinator
Sends the desk list, books the elevator and answers the phone. Speaks English and Polish.
Sample reviews
“Our managing agent asked for the certificate on a Tuesday morning and had it before lunch, with the corporation named on it. Since then the super hasn't had to chase anyone.”
“The doorman had the two names before they arrived and the elevator was already booked. I was at work and nobody called me once.”
“They stay inside our contractor hours and put pads down in the elevator. I had three units done in the spring and the board heard nothing.”
Sample reviews.
Where we go
Mostly brownstone Brooklyn and the neighborhoods around it. Tell us your building and we will say yes or no on the first call.
We don't take Queens, the Bronx, Staten Island or Long Island. We clean in Manhattan only for a building where we already have a Brooklyn client.
We send the desk list, the certificate and the elevator request. You pick the day.